Leadership and Management Skills to Enhance Your Professional Role

Panel Discussion: Learning to LEAD

Video Transcription

Video Summary

The video discusses addressing gender biases and disruptive behavior, particularly when biases lead to misguided reports. It emphasizes leaders must be aware of implicit and explicit biases, assess situations fairly, and ensure these behaviors align with their values of disruption. Addressing biases involves recognizing and countering them, while understanding disruptive behavior threatens patient safety. Though challenging, leaders should document behaviors consistently and align their team's standards against poor conduct, even without higher-level support. In hierarchical conflicts, support from peers is critical, while the focus remains on finding non-confrontational solutions to avoid escalating situations.

Keywords

gender biases

disruptive behavior

leadership

patient safety

non-confrontational solutions

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