SCCM Resource Library-Emotional Resilience During Difficult Patient Care Scenarios

Video Transcription

Video Summary

The speaker discusses the importance of emotional resilience in difficult patient cases. She highlights the high expectations placed on healthcare providers, including providing compassionate care and working within systemic challenges. She shares a specific case where a family became angry and accusatory towards the medical staff despite their best efforts in caring for a critically ill patient. The speaker acknowledges the toll that such situations can take on healthcare providers and the prevalence of burnout in the profession. She emphasizes the need for resilience and addresses the question of whether burnout is an individual or systemic problem. The speaker outlines six themes of resilience: tenacity, resources, reflective ability, coping skills, control, and growth. She suggests both physician-directed and organizationally directed interventions to improve resilience and decrease burnout. Mindfulness is highlighted as a helpful tool in maintaining personal resilience. The speaker also emphasizes the importance of communication and community among healthcare providers to address the challenges they face.

Asset Subtitle

Behavioral Health and Well Being, Infection, Professional Development and Education, 2022

Asset Caption

The COVID-19 pandemic has highlighted the importance of critical care but has also led to unprecedented strain on critical care practitioners. This session will discuss the effects of COVID-19 on the critical care team and steps that can be taken to heal the critical care workforce.

Meta Tag

Content Type Presentation

Knowledge Area Behavioral Health and Well Being

Knowledge Area Infection

Knowledge Area Professional Development and Education

Knowledge Level Advanced

Membership Level Select

Tag Well Being

Tag Workforce

Tag COVID-19

Year 2022

Keywords

emotional resilience

healthcare providers

burnout

tenacity

mindfulness

communication

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