SCCM Resource Library-Feisty Feedback: Difficult Feedback in Action

Feisty Feedback: Difficult Feedback in Action - 1

Video Transcription

Video Summary

The discussion led by Michelle Imperio focuses on how to effectively receive feedback, emphasizing the importance of both the feedback giver and receiver. Feedback aims to improve performance and knowledge by encouraging positive behaviors and changing negative ones. Michelle highlights the role of self-determination theory and goal orientation, stressing intrinsic motivation and learning goals. Practical tips include setting shared goals, actively soliciting feedback, building rapport with evaluators, and asking for specifics without being defensive. Recognizing one's limits and understanding that feedback may sometimes be flawed is also important. Ultimately, feedback is seen as a valuable gift.

Asset Caption

One-Hour Concurrent Session | Fierce Feedback: The Art of Giving Feedback in Difficult Situations

Meta Tag

Content Type Presentation

Membership Level Professional

Membership Level Select

Year 2024

Keywords

feedback

intrinsic motivation

self-determination theory

goal orientation

performance improvement

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