SCCM Resource Library-LEAD: Conflict Management: Medical Decisions Regarding Therapies

LEAD: Conflict Management: Medical Decisions Regarding Therapies

Video Transcription

Video Summary

In this video, the speaker discusses conflict management and medical decision making in the ICU. Types of conflicts include those related to medical decisions, therapy, prognosis, end-of-life care, and transitions to comfort-focused care. Factors influencing medical decision making include family dynamics, trust, communication, care team biases and experience, patient preferences, and ethical principles. Conflicts can arise from differing perspectives between families and care teams, with families focusing on hope and emotions while care teams rely on objective data and probabilities. Trust and communication are crucial in navigating conflicts, and techniques such as self-regulation, negotiation, compromise, and building emotional intelligence can help in conflict management. Organizational support and ethical leadership are also important in mitigating conflicts in healthcare settings.

Asset Subtitle

Professional Development and Education, 2022

Asset Caption

LEAD microlearning activity regarding conflict management

Meta Tag

Content Type Presentation

Knowledge Area Professional Development and Education

Membership Level Associate

Membership Level Professional

Membership Level Select

Tag Leadership Empowerment and Development LEAD

Year 2022

Keywords

conflict management

medical decision making

ICU

trust

communication

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