SCCM Resource Library-LEAD: Crucial Conversations: Trainees

Video Transcription

Video Summary

In this video, Mona Patel, a clinical pharmacist, discusses the topic of difficult trainees. She explains that there are various definitions for a difficult learner, including someone who is performing below expectations in terms of knowledge, attitude, or skillset. Patel emphasizes the importance of not mislabeling or stigmatizing learners, as there may be different reasons for their difficulties. She highlights poor academic or clinical performance, time management, and underconfidence as potential causes of suboptimal learner performance. Patel then provides scenarios and strategies for addressing these issues, including applying the four preceptor roles, discussing the role and importance of the learner's profession, sharing experiences, modeling appropriate behavior, coaching and providing feedback, reviewing time management techniques, and setting specific goals. She emphasizes the need for open communication, reviewing expectations and goals, and documenting feedback. Overall, Patel emphasizes the importance of supporting and guiding difficult trainees to help them improve.

Asset Subtitle

Professional Development and Education, 2022

Meta Tag

Content Type Presentation

Knowledge Area Professional Development and Education

Membership Level Associate

Membership Level Professional

Membership Level Select

Tag Leadership Empowerment and Development LEAD

Year 2022

Keywords

difficult trainees

definitions

performance

causes

strategies

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