SCCM Resource Library-Misinformation in the Emergency Department

Video Transcription

Video Summary

In this video, Betsy Mahal discusses the issue of misinformation in the emergency department. She acknowledges that COVID has amplified the problem and contributed to burnout among providers. Mahal emphasizes the importance of ensuring that healthcare professionals are emotionally ready to have conversations about misinformation with patients. She suggests actively listening for the emotions that drive patients' decisions in order to better understand and reframe their perspectives. Mahal also highlights the value of building trust with patients and engaging in a dialogue rather than a one-sided conversation. She encourages healthcare professionals to keep people curious and asking questions rather than focusing on winning arguments. Finally, Mahal mentions the power of touch in grounding and reconnecting with patients.

Asset Subtitle

Professional Development and Education, Quality and Patient Safety, 2022

Asset Caption

This session will delve into the pervasive amount of medical misinformation that has permeated our society and how it affects the critical care medicine professional. The vast amount of misinformation that has been spread via vehicles such as social media and government officials leads to a skeptical public when medical professionals give advice on how to combat medical issues. The COVID-19 pandemic and the vaccination process will be main topics of discussion.

Meta Tag

Content Type Presentation

Knowledge Area Professional Development and Education

Knowledge Area Quality and Patient Safety

Knowledge Level Foundational

Knowledge Level Intermediate

Knowledge Level Advanced

Membership Level Select

Tag Professional Development

Tag Evidence Based Medicine

Year 2022

Keywords

misinformation

emergency department

COVID

burnout

healthcare professionals

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