SCCM Resource Library-Patient-Reported Outcomes and Engagement

Video Transcription

Video Summary

Cheryl Christoffi, a coordinator nurse for a cardiac surgery program, discusses patient reported outcomes and patient engagement in this video. She highlights the importance of clear communication and addressing health literacy challenges. The team made improvements by creating a video library and a digital platform to provide tailored information to patients. They collect patient-reported outcomes through surveys and use an alert system to address concerns. The use of technology has led to reduced readmissions and length of stay. Cheryl emphasizes that while technology is helpful, it's ultimately about engaging patients and supporting them with knowledge and care.

Asset Subtitle

Patient and Family Support, 2023

Asset Caption

Type: one-hour concurrent | Technological Advances in Cardiac Critical and Perioperative Care (SessionID 9777009)

Meta Tag

Content Type Presentation

Knowledge Area Patient and Family Support

Membership Level Professional

Membership Level Select

Tag Communication

Year 2023

Keywords

Cheryl Christoffi

coordinator nurse

patient reported outcomes

patient engagement

health literacy challenges

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