SCCM Resource Library-Staffing for Telecritical Care Nurses: How to Balance the Schedule and Work/Life

Staffing for Telecritical Care Nurses: How to Balance the Schedule and Work/Life

Video Transcription

Video Summary

Cheryl Hiddleston, the Director of the Emory EICU program at Emory Health Care, discusses staffing for telecritical care nurses and work-life balance. They have implemented innovative approaches such as geographically dispersed teams, where staff members cover night shifts from different locations, and a work-from-home program. These strategies aim to combat burnout and provide support to clinicians. They have seen positive outcomes, including increased coverage for shifts and improved resiliency scores. Hiddleston emphasizes the importance of hiring for attitude, listening, and seeking to understand. She encourages a mindset of innovation to improve the quality of care and support for both patients and staff.

Asset Subtitle

Administration, 2022

Asset Caption

This session will address unique administrative concerns regarding scheduling and management of the critical care team. Speakers will focus on how to build a workplace that supports its team members through myriad programs such as retention, parent leave, childcare, and aging parent care.

Meta Tag

Content Type Presentation

Knowledge Area Administration

Knowledge Level Advanced

Membership Level Select

Tag Workforce

Year 2022

Keywords

telecritical care nurses

work-life balance

geographically dispersed teams

burnout prevention

innovation mindset

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