SCCM Resource Library-The Science Behind Building a High-Performing Team

Video Transcription

Video Summary

In this webcast, Dr. Sergio Zanotti discusses the science behind building a high-performing team. He emphasizes the importance of teams in healthcare and how they are more than just the sum of individual efforts. The success of a team is determined by factors such as communication dynamics and psychological safety. The concept of psychological safety refers to the shared belief that the team is safe for interpersonal risk-taking, where individuals can speak up, share ideas, and admit mistakes without fear of retribution. Dr. Zanotti explains that creating psychological safety involves building safety, sharing vulnerability, and establishing purpose within the team. He suggests strategies such as active listening, expressing gratitude, dealing with bad apples, and ensuring that everyone has a voice. Additionally, he highlights the importance of recognizing conflicts and addressing them head-on to maintain a healthy team dynamic. When it comes to engaging teams and keeping goals fresh, Dr. Zanotti recommends being a charismatic connector, actively involving and recognizing all team members, and focusing on the learning zone where high psychological safety and high accountability coexist. In conclusion, the session emphasizes the significance of psychological safety in fostering effective communication, collaboration, and continuous improvement within teams.

Asset Subtitle

Professional Development and Education, 2021

Asset Caption

Is your intensive care unit (ICU) team performing as best as it can? In this webcast from the Society of Critical Care Medicine’s Leadership, Empowerment, and Development (LEAD) Program, a multiprofessional panel of experts will offer tactics to create and manage teams and review the science behind teamwork. Change mindsets from individual to team and start getting more from your high-performing team. This webcast is free for all SCCM members!

Meta Tag

Content Type Webcast

Knowledge Area Professional Development and Education

Knowledge Level Foundational

Knowledge Level Intermediate

Knowledge Level Advanced

Membership Level Professional

Membership Level Select

Membership Level Nonmember

Membership Level Associate

Tag Team Leadership

Tag Leadership Empowerment and Development LEAD

Year 2021

Keywords

high-performing team

teams in healthcare

communication dynamics

psychological safety

interpersonal risk-taking

building safety

sharing vulnerability

establishing purpose

active listening

dealing with conflicts

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