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Unrealistic Demands and Conflict in the Adult ICU: ...
Unrealistic Demands and Conflict in the Adult ICU: Management Strategies
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Video Summary
Dr. Preeti John, a surgeon with a background in intensive care and palliative medicine, discusses strategies to deal with conflict in a clinical setting. She highlights the concept of amygdala hijack, an irrational overreaction caused by a biologic phenomenon that impairs rational thought. She emphasizes the importance of understanding moral aporia, the state of ambiguity in ethical choices, and explores the distinction between interests and positions in conflict resolution. Dr. John also emphasizes the roles of active listening and involving third parties, such as ethics consultants or conflict management teams, in addressing conflicts. She concludes with suggestions for managing end-of-life conflicts and the importance of institutional support and protocols.
Asset Subtitle
Administration, Crisis Management, 2023
Asset Caption
Type: one-hour concurrent | Dealing With Conflict, Unrealistic Demands, and Moral Distress in the ICU (SessionID 1192812)
Meta Tag
Content Type
Presentation
Knowledge Area
Administration
Knowledge Area
Crisis Management
Membership Level
Professional
Membership Level
Select
Tag
Resource Allocation
Tag
Emergency Preparedness
Year
2023
Keywords
Dr. Preeti John
conflict resolution
amygdala hijack
moral aporia
end-of-life conflicts
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