SCCM Resource Library-You Said That on the Phone? Strategies to Optimize Virtual End-of-Life Discussions

You Said That on the Phone? Strategies to Optimize Virtual End-of-Life Discussions

Video Transcription

Video Summary

In this video, Tim Amos from the University of Colorado discusses the impact of COVID-19 on virtual communication between ICU patients and their family members. Amos highlights the stress and trauma experienced by family members who were unable to visit their loved ones in person. He presents research showing that family engagement at the bedside can reduce stress symptoms such as anxiety, depression, and PTSD. However, during the pandemic, virtual communication became the norm, leading to increased stress and anxiety for family members. Amos offers recommendations for improving virtual communication, including daily phone updates, creating a consistent call schedule, and providing personalized information and compassionate care.

Asset Subtitle

Ethics End of Life, 2023

Asset Caption

Type: one-hour concurrent | I Wish I Could Have Been There! Alternative Means of Communication to Enhance the Patient Experience (SessionID 1167016)

Meta Tag

Content Type Presentation

Knowledge Area Ethics End of Life

Membership Level Professional

Membership Level Select

Tag Communication

Tag Education

Year 2023

Keywords

COVID-19

virtual communication

ICU patients

family members

stress symptoms

	Society of Critical Care Medicine 500 Midway Drive Mount Prospect, IL 60056 USA Phone: +1 847 827-6888 Fax: +1 847 439-7226 Email: support@sccm.org	Contact Us About SCCM Newsroom Advertising & Sponsorship DONATE	MySCCM LearnICU Patients & Families Surviving Sepsis Campaign Critical Care Societies Collaborative	GET OUR NEWSLETTER
© Society of Critical Care Medicine. All rights reserved. \| Privacy Statement \| Terms & Conditions The Society of Critical Care Medicine, SCCM, and Critical Care Congress are registered trademarks of the Society of Critical Care Medicine.